Privacy Policy

1. Data that stays on your device and in your iCloud

Travio saves your trips, days, places, stays, flights, notes, place lists, visited countries and profile settings in the app’s storage on your iPhone. The app’s widgets and share extension use the same storage.

If you are signed in to iCloud, Travio syncs this data through Apple’s iCloud (CloudKit) to your private iCloud database, so it appears on your other devices. Exactly this syncs: your trips (with the cover photos you upload), saved places and lists, the countries you add, your profile name, home airport, distance unit and maps app, your profile photo, and the booking numbers you keep private. Notification and Live Activity settings stay on each iPhone. Your conversations with Ask Travio stay on this iPhone and are never synced. This data is stored by Apple under your Apple Account and is covered by Apple’s Privacy Policy. The developer of Travio cannot read your private iCloud data.

Your profile and settings are never shared with anyone, even on shared trips.

2. Location

If you allow it, Travio uses your location only while the app is in use. It uses it to centre the map, show places near you and give directions. Your location is processed on your device and by Apple Maps. Travio does not keep a location history (only an approximate, city-level last position, kept on this iPhone), does not use location in the background, and never sends your location to us. You can change this at any time in Settings → Privacy & Security → Location Services → Travio.

3. Photos and camera

• Choosing a photo (for example a trip cover) uses the system photo picker. Travio receives only the photos you select and cannot browse your library.
• Taking a photo uses the camera only when you tap to take one.
• Saving to Photos happens only when you ask. Travio asks for “add only” access and cannot read your library this way.

Photos you add to a trip are stored with the trip on your device and in your iCloud. On a shared trip, the people on it see its cover photo. They are never published to the community.

4. Sharing a trip with people you invite

You can invite people to a trip with an iCloud invite link. The trip (its days, places, stays, flights, notes and cover) is then shared through Apple’s iCloud with the people on it. The link is view only unless you change it. Anyone who has the link can join while it is on, so send it only to people you trust. You can turn the link off at any time, and the people already on the trip stay. You can also remove a person; while the link is on, Travio offers to turn it off too, so they can’t join again with it. Sharing is handled by Apple, and each person needs their own Apple Account.

Booking numbers (flight booking references, seats and hotel confirmation numbers) are not shared: they stay on your devices and in your own iCloud, unless you turn on “Share booking numbers” for that trip on its People page. Deleting a shared trip you own deletes it for everyone on it; Travio names them first and offers to stop sharing instead.

Your profile photo is optional. It stays on your iPhone and in your own private iCloud, so your other devices show it too. If you leave “Show my photo to people I share trips with” on, a small copy is placed inside each shared trip you can edit, so only the people on that trip can see it. It is never stored in a public database or anywhere the developer can see it. If you can only view a trip, the others see your initials instead. Turning the option off or removing the photo deletes those copies.

5. Community plans (Explore)

• Reading plans in Explore needs nothing from you.
• Publishing a plan is optional, and you do it yourself each time. Before anything is uploaded, Travio removes private details on your device: booking and confirmation numbers, flight numbers, gates, seats, guest counts, notes you mark as private, attachments and the names of people on the trip. Exact dates become day numbers (“Day 1, Day 2”).
• A published plan contains its title; its city and country; for each day, the day title and the places (name, map position, category, Apple Maps place reference and, if you keep it on, the time at each place); the month of the trip; the author name you choose to show; and an optional licensed cover photo. Your own photos are not published.
• Published plans are stored in Travio’s public iCloud (CloudKit) database, which Apple operates. The developer reviews each plan before it appears in Explore; then it is visible to all Travio users. If you change a plan after it was approved, it is hidden again until it is reviewed again. Plans the developer rejects or removes are deleted, not just hidden.
• Deleting your plan: open Settings › Your published plans and tap Delete. The plan is removed from Explore and deleted from the public database at once. Trips that other people already made from it are their own copies and stay on their devices.
• Reporting a plan sends the plan reference, the reason you choose and an optional note to the same database, where only the moderator reads it. Reports are deleted once they are resolved.
• Blocking an author is stored only on your device.
• iCloud attaches an identifier to every record you create. This identifier is specific to Travio and lets you delete your own plans. It is not your Apple Account email or name, and we cannot use it to find out who you are.

6. Smart planning

Travio’s planner works on your device, using places from Apple Maps. On supported devices and languages, it can refine a plan with Apple’s on-device model. If the app offers Apple’s cloud model (Private Cloud Compute) and you turn it on, your planning request is processed by Apple. Apple states that this data is used only to answer the request and is not stored. We never receive it.

7. Importing bookings

When you share a booking confirmation (text, link, PDF or image) to Travio, the app reads it on your device to find details such as the hotel name and dates. You review the result before it is saved. Travio does not upload the shared content and does not open the shared link. It only searches Apple Maps for the place name.

8. Services Travio connects to

None of these requests includes your name, contact details or a device identifier from Travio. Like any internet request, they reveal your IP address to the service, and each service has its own privacy policy. Unsplash, Wikimedia and adsb.lol never receive your location, your trips or your photos.

9. Notifications and Live Activities

Travio schedules reminders (for example check-in, 24 hours before a flight) and flight Live Activities on your iPhone. There is no push server. You can turn them off in Settings → Notifications → Travio and in the app’s settings.

10. What we do not do

• No accounts or sign-in.
• No advertising and no ad networks.
• No analytics, crash-reporting or third-party SDKs.
• No tracking across apps or websites, and no data brokers.
• No selling, renting or sharing of personal data.

If you allow it in iOS Settings → Privacy & Security → Analytics & Improvements → Share With App Developers, Apple may give developers crash reports and usage statistics. This is Apple’s optional feature, which you control.

11. Children

Travio is a general-audience app. It is not directed at children and does not knowingly collect personal information from anyone.

12. Your choices and deleting data

• Trips and lists: delete them in the app. Deleting a trip removes it from your devices and your iCloud. Deleting a shared trip you own deletes it for everyone on it.
• Another iCloud account: if a different iCloud account signs in on this iPhone, the previous account’s trips leave this iPhone (they stay in that account’s iCloud), and Travio asks before adding trips that were never synced to the new account. If you sign out of iCloud, trips others shared with you are hidden until the same account signs in again.
• Everything on this iPhone: delete the app.
• iCloud data: Settings → [your name] → iCloud → Manage Storage (or Storage) → Travio.
• Published plans: delete them in Settings › Your published plans, or email us to remove one.
• Permissions: change location, photos, camera and notifications in iOS Settings → Travio.

13. Changes

If this policy changes, we will update this page and the date at the top. Important changes will also appear in the app’s release notes.

14. Contact